Rates & Policies

RATES DISCLAIMER:

Our rates adjust/change on a daily basis depending on the cost of horse feed and related maintenance matters. Calling on the phone is the only way to reserve a ride, at which point you will be quoted the pertinent going rate.

We look forward to having you as our guest(s) at our beautiful Los Angeles Horseback Riding Ranch. Check out the videos on the site

Reservations

There are no refunds on prepaid rides, including those who purchase a voucher.

Thank you in advance for making our ranch your choice for horseback riding, our Staff is committed to making your ride simply amazing!

Here’s the small print: All purchases are final, weather you book a group ride, private ride or receive ( or purchase ) a gift voucher. Advanced reservations are required, this allows us to keep proper rotation of our beautiful horses. To reserve, you will need a credit or debit card.

–All rides are prepaid and we have a no moneyback policy. Your card will be charged the full amount of the ride duration you bought at the time you book your reservation, then you will receive a detailed email with your credit card receipt matching what you were quoted on the phone. 

–Please review your email and make sure all the information in it is correct ( it usually is! ). Once a reservation is in our books, it means the horses reserved for you become unavailable for other guests. If you change the date or time of your ride, you will pay a $30 dollar per person reschedule fee. This fee can be waived by calling our office 48 hours in advance. If you reschedule, you will have a 60-day period where you can redeem your ride. Rides can only be rescheduled once, unless the reason for rescheduling is weather related, rain, hail, etc. If you call to reschedule the day before, or the day of your reservation, you will be charged the $30 dollar repurchase fee. 

All of the policies and content on this website can change without notice at any given time, even after you receive an email confirmation for a ride or received information on the phone or email. Except for the price already paid for a reservation, that does not change, unless you add riders (not subtract, but add riders) or reschedule a ride in which case a reschedule fee can apply. We reserve the right to make changes to our website pages and content without notice.

Arriving on time: It is your responsibility to arrive on time for check-in at the time agreed on your email confirmation, a directions link will be sent do you in your email confirmation. This link includes pictures of the parking area. 

Traffic: There’s ALWAYS traffic in Los Angeles! Please plan your commute, the idea is to have a peaceful experience.

Upon arrival: Park anywhere you find space along our property fence and then WALK down to the stables -please exit your car in order to see the driveway- our guests don’t drive down to the stables because we have an incline dirt driveway, we wouldn’t want your car stuck. Also upon arrival, but once at the check in area, you will be asked for ID for all adults and the credit card the reservation was made with for verification, no ID or credit card, no ride! And bear in mind the re-book will be charged if you end up rescheduling because you forgot your ID or card. Once a guest arrives, if they decide not to ride, they will be no refund. 

Attire: Long pants, and closed toes shoes required. Hats baseball caps not allowed. Sunglasses should have a string attached to them so they stay on your body/head. No fanny packs, backpacks, cross body bags, sweaters or shirts or scarfs or any clothing tied to the waist or neck. No hidden cameras or recording equipment or devices of any kind. Cell phones allowed must be secured to/inside pockets. Ranch and riding rules change without notice.

–For everyone’s privacy and safety, no “go-pro” cameras or video recording while riding or on the ranch. Cameras are permitted on the trails, however, the guides will carry them for you. In order to safely take photos on the trails, we make full stops . On the trails, we practice the same concept as “no texting and driving”, well…no texting and riding!

PRIVACY NOTICE: OUR  FACILITY IS USED FOR MOVIES, TV SHOWS, COMMERCIALS, PHOTO SHOOTS, ETC. THERE IS A CERTAIN IMAGE WE WOULD LIKE TO MAINTAIN , YOUR PHOTOS MAY NOT BE REPRESENTING OF THAT IMAGE. IN ORDER TAKE PHOTOS OF OUR RANCH OR TO PUBLISH PHOTOS OF OUR RANCH IN ANY SOCIAL MEDIA OR MEDIA, YOU NEED TO OBTAIN WRITTEN AUTHORIZATION FROM THE MANAGEMENT. PHOTOS OF THE TRAILS CAN BE PUBLISHED WITHOUT AUTHORIZATION, AS LONG AS THEY ARE OF YOUR PARTY ONLY AND NOT OF INDIVIDUALS RIDING WITH YOU WHOM YOU MAY NOT KNOW. WE APPRECIATE YOUR RESPECT AND COOPERATION IN THIS MATTER. Upon arrival to our facility there is videotaping in progress in most areas.

Happy, happy trails, and thanks for riding with us!

-The Staff

Los Angeles Horseback Riding

Always at your service,

(818) 225-Ride

** (818) 225-7433 | Phone hours are from Monday thru Friday, usually 9:00 AM to 7:00 PM, West Coast Pacific Standard Time. Weekends usually 8:00 AM to 7:00 PM – HOURS MAY VARY.

*Horseback Riding activities and being around horses has an inherent risk of injury