Welcome to our Reservations Page
|Thank you in advance for choosing us for your trail ride!
Have Fun and build Great Memories!!
Our Reservations number is: 818-591-2032
**Phone hours are from Monday thru Friday, usually 9:00 AM to 7:00 PM, Pacific Standard Time. Weekends usually 8:00 AM to 7:00 PM – HOURS MAY VARY
Our friendly staff will assist you with bookings as well as any other plans in the area, such as restaurant suggestions, fun things to do after your ride, etc.
If you call and get an answering machine message, it just means we are assisting another caller.
Please be patient as calls are returned in the order they are received. Usually we return calls quickly.
On high volume days, such as holidays and weekends, you might receive your returned call within a few hours.
Please leave your name and phone number, speak clearly and slowly to ensure we get the proper information.
We will call you back as soon as possible. We appreciate your patience and promise you will receive the utmost attention when we assist you. Callers who leave a message with a desired time and date for riding will be given priority.
We offer group rides or PRIVATE rides. We ride on the highest possible viewpoint while horseback riding in Los Angeles, Santa Monica and Malibu. The views are amazing! You may choose a one-hour, one-and-a-half hours, or two-hour rides.
Here are some guidelines that will help expedite your booking:
NON-REFUNDABLE POLICY, READ CAREFULLY…
Once we reserve a horse or horses for you (and your companion(s) ), the horses become unavailable to other guests. This is the reason for our NON-REFUNDABLE RESERVATIONS POLICY. Please inform your guest of this policy. Once you book, if the need to reschedule arises, you will have credit for future use for the amount paid to us, for up to 1-year from the time of booking, MINUS a small reschedule fee amount.
For SAME DAY cancellations or rescheduling, you will forfeit 50% percent of the amount paid to us, since we may not be able to fill your spot. This amount is determined by the type of reservation and number of riders. You will be informed the amount at the time of the booking.Late arrivals are considered reschedules.
Our staff is well known for a superior level of care for customers with a friendly disposition. Gratuities are appreciated!
We hope you have a wonderful time when you visit us and come and see us again!