How to make a reservation

  • Start by giving us a call at 818 591 2032.
    This is our dedicated reservation line. At the time of your call you may get our answering machine, that means that we are probably on the other line taking care of a reservation. DO leave your telephone number. A member of our ranch team will get back to you asap.  It is not necessary to call several times in a row, in fact, this ties up our lines and creates delays for us to return calls.
  • We need information on the riders.
    You will be asked how many riders are in your party and how many of those are children (no child under the age of 6 may ride). We also like to know if the adult riders are male or female and their height and weight. We would like to have this information beforehand so that we can have appropriate horses ready for you.      Every one 19 and younger will be required to wear a helmet, no exceptions
  • You need a credit card number to make your reservation.
    These are the only cards we accept: Visa, Mastercard and debit cards with the Visa or Mastercard logo. If you don't have a credit card your local bank or supermarket can issue a prepaid card.
  • What to wear. 
    All guests should wear long pants and boots or tennis shoes (for safety) - high heels and open-toe/heel shoes (sandals, flipflops, clogs, etc.) are not acceptable and we can not let a guest ride in inappropriate footwear. No bags (including purses), packs or unsecured sweaters, sweatshirts or hats.  Cell phones and cameras will not be allowed on the trail.  It's best to leave those at home or in the car. We'll try to accommodate water bottles if they fit in the guide's saddlebag.  
  • What to bring. 
    Mandatory: Drivers license or State ID (Passport is OK for out of the country guests).  You will need your ID when you fill out the release form.  
    Cell phones and cameras are only allowed at the ranch, not on trails! Your trail guide will be happy to take a picture of you and your companion (s) while you are mounted on your horses,  BEFORE or AFTER YOUR RIDE.
  • WE HAVE THE RIGHT TO PROTECT OUR PRIVACY AND PROHIBIT PICTURES OF OUR PROPERTY TO BE TAKEN OR PUBLISHED WITHOUT WRITTEN CONSENT OF THE OWNERS OR MANAGERS. WE ARE VERY STRICT ABOUT THIS POLICY. WE APPRECIATE YOUR COOPERATION WITH THIS MATTER.
  • Ok to bring water or nonalcoholic drinks as long as the bottles fit in the trail guide's riding carry bag.
  • NO ONE ALLOWED TO RIDE UNDER THE INFLUENCE OF DRUGS OR ALCOHOL !!!, you could loose your spot on your ride and be required to pay and reschedule if you
    are under the influence of drugs (medication or not) or alcohol.
  • We are not responsible for traffic conditions and advise everyone with a scheduled ride to check for local road conditions! Los Angeles is notorious for crazy traffic. 
    Please be sure anyone riding with you is aware of our policies including dress code, etc.
  • WHEN YOU ARRIVE TO OUR PROPERTY
    It would be greatly appreciated if noise is kept to a minimum..we love our neighbors and it is an extremely quiet mountain top where echo carries voices far. Children should be supervised at all times and not be allowed to run anywhere on the property or parking areas.
  • We have a no cancellation policy.
    The person(s) booking a reservation has to agree to take into consideration that no matter what the reason for a cancellation, Los Angeles Horsebackriding has a NO REFUND  POLICY WE RESERVE THE RIGHT TO RESCHEDULE  A RIDE OR NOT. In addition to the reschedule fee, if a ride is rescheduled, the corresponding trail guide fee must be paid for the day the ride was originally scheduled for and the future ride date.

WE THANK YOU FOR YOUR BUSINESS AND HOPE TO PROVIDE YOU WITH  THE BEST HORSEBACKRIDING EXPERIENCE!!!
                                                                                       .....we"ll see you soon